As long as the item or items are in original condition (unworn & unwashed), simply send them back to us by post within 90 days of receipt of delivery to:>> aussieBum - Returns Dept PO Box 125 Camperdown NSW 1450 AUSTRALIA - Please remember to include a return slip which can be found in the returns section of the FAQ page (see at bottom of page) indicating your full name and order number with your items and as soon as we receive the items back we will get the exchange organised and sent out to you straight away. NOTES: * SALE items cannot be exchanged or refunded. * If you select a SALE item as replacement, keep in mind that by the time we process your exchange request, the item may be sold out. We invite you to indicate a couple of articles as replacement or select an item that is not on SALE (be sure to include order of preference for the selection).