Offer is valid for standard shipping only and does not include any custom duties, fees or taxes that may be assessed for international orders. Standard shipping does not include international FedEx deliveries, local courier or express post deliveries in Australia. While we are happy to offer free standard shipping to the vast majority of countries, we are unable to extend this offer to a small number of countries due to the additional shipping expenses associated with their locations. Shipping fees have been reduced for these destinations. Please visit our Help page under the Shipping Information section for a list of countries where free shipping is not available.
As long as the item or items are in original condition (unworn & unwashed), simply send them back to us by post within 90 days of receipt of delivery to:>>
aussieBum - Returns Dept
PO Box 125
Camperdown NSW 1450
Please remember to include a return slip which can be found in the returns section of the FAQ page (see at bottom of page) indicating your full name and order number with your items and as soon as we receive the items back we will get the exchange organised and sent out to you straight away.
* SALE items cannot be exchanged or refunded.
* If you select a SALE item as replacement, keep in mind that by the time we process your exchange request, the item may be sold out. We invite you to indicate a couple of articles as replacement or select an item that is not on SALE (be sure to include order of preference for the selection).
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