Special Notice - aussieBum shop online

aussieBum 0
Refer a friend TODAY & you both Get 10% off!*
Search/Filter By
View this post on Instagram

Dog with us 🐕😍​ ​ #aussiebum #behindthescenes #mensswimwear #swimwearmodels #photoshoot​

A post shared by aussieBum (@aussiebum) on

aussieBum
Shipping Updates

COVID-19 related trading information and updates.

To help assist and keep all our customers up to date with any COVID-19 events that may have an impact on our business and the shipping of your order. We have compiled a list of possible questions and answers in advance to help ensure our tribe is kept updated as this unprecedented event unfolds globally.


Current trading status: Last Updated July 2020

OPEN FOR BUSINESS.


Shipping related issues: Last Updated July 2020

Australian Domestic Deliveries may be delayed by up to 3 days as advised by Australia Post

International Standard Shipping orders may be delayed by up to 15 days in addition to standard shipping times as advised by DHL

International Express Shipping orders may be delayed between 1-7 days in addtion to standard shipping times as advised by DHL Express

Destination
Delivery Status
Known Service Disruptions & Delays
Standard Delivery
Express Delivery
Oceania
Australia (excl. Norfolk Is.)
Delivering
Delays up to 3 days  No known service disruptions
> Norfolk Island
Express Service Only
Express Only
Service Unavailable No known service disruptions
New Zealand
Delivering
Delays up to 15 days  No known service disruptions
North America
United States
Delivering
Delivery timeframe 7-10 days Delivery timeframe 4 days
Canada
Delivering
Delays up to 15 days Delays up to 1 day
Mexico
Standard Service Suspended
Express Only
Service Suspended Delays from 1-2 days
Europe
Belgium
Delivering
Delays up to 15 days Delays from 1-2 days
France
Service Resumed
Delivering
Delays up to 15 days Delays from 1-2 days
Germany
Delivering
Delays up to 15 days Delays from 1-2 days
Italy
Delivering
Delays up to 15 days Delays from 1-2 days
Netherlands
Service Resumed
Delivering
Delays up to 15 days Delays from 1-2 days
Poland
Delivering
Delays up to 15 days Delays from 1-2 days
Russia
Delivering
Delays up to 15 days Delays from 1-2 days
Spain
Service Resumed
Delivering
Delays up to 15 days Delays from 1-2 days
Switzerland
Service Resumed
Delivering
Delays up to 15 days Delays from 1-2 days
United Kingdom
Delivering
Delays up to 15 days Delays up to 1 day
Asia
China
Service Resumed
Delivering
Delays up to 15 days Delays up to 3 days
Hong Kong
Service Resumed
Delivering
Delays up to 15 days Delays up to 1 Day
Taiwan
Delivering
Delays up to 15 days Delays up to 1 day
Singapore
Service Resumed
Delivering
Delays up to 15 days No known service disruptions
South Korea
Service Resumed
Delivering
Delays up to 15 days Delays up to 1 day
Japan
Service Resumed
Delivering
Delays up to 15 days Delays up to 2 days
Vietnam
Delivering
Delays up to 15 days Delays up to 4 days
Phillipines
Service Resumed
Delivering
Delays up to 15 days Delays up to 3 days
Thailand
Service Resumed
Delivering
Delays up to 15 days Delays up to 3 days
India
Express Service Suspended
Standard Only
Delays up to 15 days Service Suspended
South America
South America
Some Services may be suspended
See List Below Delays up to 7 days
Africa
Africa
Some Services may be suspended
See List Below Delays up to 7 days

**Standard Shipping has been Temporarily Suspended to the following countries^ Last Updated July 2020

^Express Shipping via Parcel Express may still be available 


Antigua & Barbuda, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brunei Darussalam, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Curacao, Dominica, Dominican Republic, Ecuador, Eswatini (Swaziland), Fiji, French Polynesia, Gambia, Grenada, Guadelupe, Guinea, Gineau-Bissau, Guyana, Haiti, Honduras, Iraq, Ivory Coast, Jamaica, Kenya, Kuwait, Laos, Libya, Lithuania, Martinique, Mauritania, Mongolia, Montenegro, Myanmar, Nepal, New Caledonia, Nicaragua, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Reunion, St. Vincent & The Grenadines, Samoa, Sierra Leone, Sint Marteen, South Africa, St. Helena/Ascension/Tristan da Cunha, St. Kitts & Nevis, St. Lucia, Sudan, Suriname, Syrian Arab Rebuplic, Tuvalu, Uzbekistan, Vanuatu, Venezuala, Wallis and Futuna, Yemen.


For Australian orders please visit Australia Post website for the very latest updates on shipping logistics.

https://auspost.com.au/about-us/news-media/important-updates


For international orders that are not Express please visit DHL eCommerce website.

https://webtrack.dhlglobalmail.com/


For International Express orders please visit DHL Express.

http://www.dhl.com.au/en/express/tracking.html


For orders to the United States from 17 June 2020 (shipped via SEKO) please visit Omniparcel

http://track.omniparcel.com/


Where is your underwear & swimwear made and the materials used to manufacture?

Over 95% of our underwear is made in the Inner West region of New South Wales, Australia. The fabric used to manufacture our underwear is produced and supplied from a knitting mill in Queensland, Australia.

Our waistbands are manufactured in China and warehoused in the inner west region of Sydney, New South Wales. Our seamless underwear is manufactured in China and warehoused in the inner west region of Sydney, New South Wales.

Our swimwear is manufactured in inner west region of Sydney, New South Wales and fabric is supplied from China.

Prior to the announcement of the COVID-19 virus the vast majority of our raw material was already on hand and being warehoused in Queensland and New South Wales.


What preventative measures are you taking to stop the spread of COVID-19?

From the 16/03/2020 aussieBum introduced strict hygiene and work environment health practises. In point form here is what we have done to ensure your personal health and safety and the safety of our teams:

  • Anyone entering our premises and those of our manufacturers premises in Australia are required to have their body temperature taken using a laser temperature reader.
  • Anyone entering the building is required to use alcohol-based hand sanitiser to clean their hands. They are then required to wash their hands again using hot water and soap.
  • Team members who use a workstation have removed all non-essential items from their desk and required to clean their desk twice a day.
  • Our company cleaners have increased their shifts to regulaly clean workstations and all areas of the company premises where team members are located.
  • We have asked all team members to maintain a safe distance from each other during meal breaks and times where congregation typically occurs.
  • All team members have been provided with face masks and we have been asked to have them on hand to wear if anyone sneezes or coughs, or to wear whilst on the company premises if they suspect they may sneeze or cough to help respect other's hygiene.
  • Every person has their own alcohol-based hand sanitiser to use regularly throughout the day.
  • All raw material used to manufacture goods are quarantined for a two-week period before any boxes or fabric roles can be handled by sewers and cutters.
  • Any person whose body temperature is elevated will not be allowed entry and will be directed to their local health practitioner or to contact the relevant COVID-19 related health authorities.
  • We have offered all employees the opportunity to immunise against all known flu viruses. A nurse will be in attendance on the 23rd March 2020 to immunise team members who have given consent
  • We have asked but cannot enforce that all employees self-quarantine themselves whilst outside of the company premises. It is our absolute objective to maintain the highest hygiene standards until immunisation against the COVID-19 virus can occur.