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I Have Received a Faulty Item

We're naturally very proud of the fabric, quality and craftsmanship that goes into making each and every aussieBum product.

In the unlikely event you find a fault with a product you've received, please reach out to our Customer Service Team at or via our Contact Us form

So that our Customer Service Team can assist you, in your email please include:

  1. A photo of the affected garment
  2. A description of the fault
  3. The order number the garment is associated with

Once your enquiry has been reviewed, our Customer Service Team will be in contact with how we're able to help!